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Low Staff Utilisation - Coggle Diagram
Low Staff Utilisation
Over allocation of non billable tasks to staff that become distractions
expectation to take part and accountability in activities that build culture such as BGBs & meetings
Poor delegation and work allocation
Unpredictability of work streams.
Unpredictability of client timelines
Delayed processes on client side such as payment approval, IRBs etc
No clarity on tasks and expected outcomes
Lack of adequate communication by managers and leadership
No clarity on which tasks are billable and which ones are not
Poor communication of billing expectations by project managers
Inefficient project resourcing and task allocation
Due to resource shortcomings and last minute team composition changes.
Unpredictability of client timelines
Lack of assertiveness as a consultancy
Lack of planning and aligning of plans between project leadership and teams
Most project plans are done by project leads but communication of these plans to staff is poor
unpredictable team composition leads to downgraded project briefing over time. It becomes time and energy consuming to brief new team members every time.
Demotivation and burn out
Most staff are on too many projects
We are understaffed
Projects have different start and end times therefore hiring more staff becomes a potential risk in the event projects are complete and there is no more work to sustain a big team.
Lack of efficient resourcing approach
Low utilisation among senior staff
Senior staff have very high rates which puts a strain on project budgets that have limited time for senior staff
Senior staff are engaged in other strategy and administrative duties
Poor time management by consultants
Lack of focus time for consultants to plan their week i.e. quiet Monday mornings
Low motivation to fill in time sheets
Lack of understanding on the importance of doing time sheets
No clear connection between time sheets, revenue & salary
No clarity on the connection from leadership
Lack of initiative by staff in finding billable work
Most staff don't want to join projects that are on-going
On-going projects are difficult to plug and play leading to burnout and anxiety during delivery.
Poor and inadequate on-boarding and briefing by leads
Last minute changes to work plans leads to loss of planned billable time
Many competing priorities (both billable and non-billable)
Lack of clarity on priorities
Lack of clarity in communication from leadership