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Quality Management in Long distance education - Coggle Diagram
Quality Management in
Long distance education
The modern customer experience has evolved, and with it, so has the need for contact center leaders to discover actionable insights across all
contact channels, leverage automation, and link quality metrics to business goals.
THE EDUCATIONAL CENTER SYSTEM.
However, contact centers face significant challenges in implementing modern quality management programs.
o the community or to a part of it. The needs of consumers are the meaning of
Ideological, organizational, administrative and human aspects in educational centers
Comprehensive planning of educational centers
The educational company is a publicly or privately owned
organization whose primary objective is to provide high-quality educational services
The notion of SYSTEM, understood as a set of elements in dynamic interaction and organized according to an objectiv
economic activity. Entrepreneurs form companies in order to respond to these needs.
The center as a quality reference.
The school organization was developed in a close relationship of interdependence
within the socio-cultural, political, administrative and legislative context that
"school-institution". When a school is a community, the principal becomes the link of unity and communication.
as superordinate factors of the system, enable and condition that ordering in very different degrees and forms.
with their own entity, of elements that also intervene in the didactic action, **
In relation to educational policy, the osmosis between the school system and the political-educational option is evident.
nor is it an appendix of a teaching theory, but rather a systematized set of norms and prescriptions,
If we conceive the school as an educational community, we will overcome the traditional conception of the
The school organization is neither a prefiguring factor of institutionalized teaching
and that have in the purposes of the school institution the directional nucleus that brings them together and unifies them in a common goal.
It is the one that brings together all the educational and training force that comes from a "plan"
types and approaches to education
Types and approaches of Educational Quality. Design Quality: desired characteristi
Since the educator Enrique Laubscher founded the first school of Basic Education and teacher training, mathematical skills, in the development of literacy,
which is framed has begun and as its name It indicates this, it is about making each school a quality school, providing economic resources to those schools educational institutions that carry out
as well as in universal values, a school project that they must implement per school year, and through which they will cover their needs in terms of teaching materials and avoid educational lag.
as well as with the implementation of various Plans and Study Programs, an attempt has been made to provide a quality education, this has been refers to the one in which the students develop comprehensively in their thinking skills,
by Article 3 of the Mexican Political Constitution, the General Law of education and therefore the Contents and Purposes of the Study Plan and Programs, however to date the objective has not been achieved, for which the operation of the "quality schools program" (PEC)
Quality
Quality of Conformity: the teaching-learning processes:
supervision, orientation and
compliance with all the objectives indicated in the plans and programs of its highest level of performance.
Capacity and excellence are two terms frequently used
in the work of today's globalized world, they represent the
emerging requirements of the current
educational logic, which has been conquering spaces that,
very recently, seemed to be restricted to business management.
In the context of globalization, new scenarios become necessary; Educational organizations cannot
Quality and its Association with other Categories.
Quality and equity are two words that generate great consensus, which usually means that each educational
COVERAGE EXPANSION POLICY: This policy is one of the three axes of the Educational Revolution and is aimed at increasing education coverage
agent interprets it in a very different way. Therefore, the problem is what we mean precisely when we use both words.
acquisition of basic skills, preparation for the job market, the achievement of an educational qualification or humanistic training.
with the creation of new quotas, giving special attention to the vulnerable population, as a mechanism to ensure greater equity
By quality we mean that the objectives of the educational system are achieved.
Quality in the expansion of coverage.
System quality and efficiency
Improving the efficiency of your Quality System is possible by using software
For example, it is not the same to guide the educational system towards the
Quality Dimensions
Some of these dimensions are concrete and measurable,
couriers" with the main competing express transport and courier companies and evaluate whether the efforts made by the public company are reflected in customer evaluations.
while others are subjective and depend on the customer as a consumer.
Quality and equity are two words that generate great consensus, which usually means that each educational agent interprets it in a very different way.
These 8 dimensions are: performance, characteristics, conformity, reliability, durability, attention, aesthetics and perceived quality
One of these studies is the research carried out by Jose A. Martinez Garcia and Laura Martinez Caro in Spain during 2005 called
Therefore, the problem is what we mean precisely when we use both words.
By quality we mean that the objectives are achieved
Perception of quality in the express delivery sector", which aims to compare the perception of quality of the users of the public company
Alterable and Non-Alterable Explanatory Factors of the Quality of Education
In each society there are communities, groups of individuals, families or individuals who are more likely
As knowledge about the different processes increases, scientific evidence shows in each of them that:
than others to suffer illnesses, accidents, premature deaths in the future .
firstly, diseases do not occur randomly and secondly that very often this "vulnerability" has its reasons.
they are said to be especially vulnerable individuals or groups.
Changeable factors.
Concept
A risk factor is any detectable characteristic or circumstance of a person or group of people that is known to be associated with an increase in the probability