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Readings Block 3: Main Themes of Building Long-Term Success 📈 - Toby…
Readings Block 3: Main Themes of Building Long-Term Success 📈 - Toby Noble
Politics of Business and Management 👨⚖️
Political Astuteness
Personal Skills
Interpersonal Skills
Reading People/Situations
Building Alignment/Alliances
Strategic Direction/Scanning
Stakeholders
Interest
Power
Perspectives
Organisational
Societal
Innovation Value Chain ⛓
Idea Generation
♻Conversion
Diffusion
Activities
Internal
Cross-unit
External
Idea selection
💡 Idea Development
Spread of Idea
Employee power (unions)
Employee Voice
Direct
Indirect
Union
Non-union
Change Management VS Change Leadership
Leadership
Large-scale
Forward thinking
Management
Small
Short-term
control
budget
panic free
10 Ways To Create Shareholder Value 💹
❌ Don't manage earnings
✔Make strategic decisions
✔Make acquisitions
✔Carry assets that maximize value
💰Pay shareholders when no value-creating opportunities available
💰Reward CEOs on long-term returns
✔Reward multi-year value
💰Reward middle-management/frontline against performance
📈Senior execs - risk of ownership
📈Provide value-relevant information
Creating Shared Value 🌍
addressing issues
water
health
education
Good corporate citizens
CSR evolved
Profitable good deeds
Collective Impact
Common Agenda
Measuring results consistently
Mutually reinforcing activities
continuous communication
Backbone organisation
The Importance of Quality ✔
reputation
Bad
Won't survive
Six Sigma
99.99966% = success rate of non-defective product
Costs
Prevention
Appraisal
Internal costs of defects
QA
Quality Assurance
QC
Quality Control
QC Tools 🛠
Histogram
Control Chart
Scatter Diagram
Pareto Chart
Checklist
Cause/Effect Diagram
Stratification
Improving Performance 📈
Importance/Performance Matrix
Excess?
Appropriate
Improve
Urgent Action
Risk Terminology ⚡
Hazards ⚠
Supply chain
Human capital
Technology
Customers
Organisational
Internal Marketing
Benefits
Coherent brand identity
Focus for staff
Relationship building
Employee engagement/involvement
Communication
Line management
Team peer
Project peer
Corporate
Unfair customers
Verbal abusers
Blamers
Rule Breakers
Rule makers
Opportunists
Returnaholics
Employee Types
Brand champions
Brand agnostics
Brand cynics
Brand saboteurs
Strategic Leadership 🐺
Influence others
Leader takes on the risk
3 facets
Main Idea
Leadership
Personnel