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A survival guide for working with humans - Coggle Diagram
A survival guide for working with humans
Part 1. An aggressive species
Chapter 1. When sweet revenge isn't so sweet
Chapter 2. Watch out for the eggshells
Chapter 3. Don't fight - Find out!
Chapter 4. When to turn down the volume, or find someone else to do it
Chapter 5. When a problem spirals out of control
Chapter 6. Prepare for the worst-case scenario
Chapter 7. When nothing is the best solution
Chapter 8. Keep it clear, clear, clear
Part 2. Political animals
Chapter 9. Choosing your battles
Chapter 10. Watch out for confidences
Chapter 11. When you're not in the family
Chapter 12. Dealing with unearned praise
Chapter 13. The blame game
Chapter 14. Besting the betrayer
Part 3. Ethical dilemmas
Chapter 15. Don't let them "Ethics" you
Chapter 16. When somebody wants to change the rules
Chapter 17. When there's a betrayer in the group
Chapter 18. Finders keepers - or not?
Chapter 19. Fraud happens
Part 4. People who ask too much
Chapter 20. The great communicator - not!
Chapter 21. Learning to let 'em go - the demanding client
Chapter 22. The give-and-take paradox
Chapter 23. When nothing seems to work, it's time to go legal
Chapter 24. Passing the responsibility buck
Chapter 25. Get out while you can
Chapter 26. When help turns into help!!! - Get me out of this
Part 5. Capturing and keeping the job
Chapter 27. Beating the recommendation game
Chapter 28. Knowing when to back off - don't push a negotiation too far
Chapter 29. What to do when everything seems to be going wrong
Chapter 30. When to keep your cards to yourself
Chapter 31. Watch out for warning signs
Chapter 32. Don't resign yourself - redesign yourself
Chapter 33. Be a problem solver - theirs, not yours
Chapter 34. Dealing with the boss from hell
Part 6. Putting it all together
Chapter 35. Mastering your survival skills
Chapter 36. What's your survival quotient? a self-assessment quiz