Please enable JavaScript.

Coggle requires JavaScript to display documents.

CHAPTER 6 : WORK RELATED STRESS & STRESS MANAGEMENT, 1. REMOVE THE…

- - - - Attempting to address the needs of two or more people like clients and managers at the same time will lead to role conflict.
      - Furthermore, workers who experience role conflict can experience emotional withdrawal from their jobs, resulting in decreased job performance.
      - Example: An executive need to work long hours and he has to miss family events. His hard work will be valued by his firms but his family will be unhappy as he does not perform role in the family
    - - It is defined as a lack of understanding about job responsibilities and knowing what is expected in terms of one’s job performance
      - Employees who are faced with role ambiguity appear to do less than others who have a better view of task expectations and what is required of them
      - Example: When a person starts a new work, they are unclear of their duties, which leads to frustration and stress
    - - Employees are required to complete more tasks with more commitment than they are capable of providing in the time allocated
      - Work overload is visible as workers devote more of their personal time to complete the task
      - Work overload is also caused by technological advancements and globalization and employees are tethered to their desks for longer periods of the day.
      - Example: Need to attend six hours meeting in each week and at the same need to completing other vital task. So, you can talk to your boss to reducing the amount of meetings so that you can have enough time to complete your task
  - - - Refers to the conflict that arises when the time devoted to one role makes it difficult for the individual to participate in the other role
      - Example: A parent-teacher meeting conflicts with an important meeting at work
    - - "Strain-based conflict occurs when stress arising in one role is carried or transferred to the other role, with the consequent strain symptoms" (Greenhaus, J.H. et al, forthcoming)
      - Example: Being irritable with colleagues at work following a stressful day with the family
    - - Occurs when work roles and family roles require behaviors that are inconsistent with each other
      - Example: When dealing with debtors, a bill collector is supposed to be violent, but when looking for his or her children, he or she must be caring.
- - - - Absenteeism due to sickness
  - - - STRESS
        
        Cancer, depression, asthma, heart disease
        
        Increased in heart rate and blood pressure
        
        disturbance of digestive system
- - - - Remove employees from jobs that not allign with their competencies such as relocate or transfer
    - - Coffe or lunch breaks, Karaoke breaks
      - Sabbaticals leave - Take a break from work and can pursue their interest such as travel, research and so on