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How do we satisfy with assured quality, delightful services and inviting…
How do we satisfy with assured quality, delightful services and inviting store's environment
Substitute, Simplify
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Simplify checkout mechanism, e.g. self scanning checkouts
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Combine
Collaborate with suppliers on product development (CASH COW) 
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automate process e.g. one-touch equipment (STARS)
Adapt
develop frozen oden for take-aways (CASH COW)
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Modify, Minify, Magnify
Modify servicing method. e.g. self service for sofuto, self heating (bentos)
self scanning at checkout
(STARS)
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Put to other use
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Personalized engagement with customers (CASH COWS)
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Reverse, Re-arrange
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rearrange items on shelves, e.g. high demand vs low demand