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Shaping Business Opportunities Shaping, Time innovation, Politics, Value…
Shaping Business Opportunities
Leadership and Management
Strategic leadership
Leadership
Personnel
Main idea
Motivation
Culture
Gender
Theories
Herzberg’s two-factor theory
Maslow’s hierarchy of needs
Training
Grint’s leadership forms
Process
Followership
Purpose
Position
Result
Person
Fostering Value Creation
Value time scales
Short/long term
Culture
Innovation value chain
Value agenda
Clients/consumers
Employees
Government
Investors/lenders
Suppliers
Value player
Change Management
Business functions
Stability
Constancy
Resistance
Kotter’s 8 steps
Continuous innovation
Late majority
Early majority
Early adopters
Innovators
Laggards
Sustainability
Operational Risk
Likelihood
Risk management
Risk assessment matrix
Ericsson’s risk mitigating strategies
Impact
PR
Environmental
Resilience
Hazards
Technology
Customers
Human capital
Organisational
Supply chain
Marketing in the Long-term
Internal marketing
Unfair customers
Employee types
Critical service interaction
Crises management
Relationship marketing
Dwyer relationship life cycle
B2B
S-D logic
Customer loyalty
Measuring success
Profit
Sales
Market share
Brand equity
Politics of Business
Political context/games
Organisational
Power relations
Societal
Coalitions
Political astuteness
Stakeholder analysis
Johnson’s matrix
Strategies
Hartley and Fletcher’s framework
Power dynamics
Quality and Improvement
Quality Control
Pareto chart
Stratification
Scatter diagram
Histogram
Quality systems
Quality Assurance
Strategic improvement
Cost of quality
Continuous improvement
Six Sigma
Lean
Employment Relations
HRM
Well-being
Productivity
Trade unions
Negotiation
Grievance
Bargaining
Problem solving
Employee inclusion
Legal & regulatory perspective
Employee participation
Economic perspective
Macro
Micro
Time and Innovation
Short, medium, long term
Innovation cycles
Business cycle
Expansion, recession
Product life cycle
Start-up accelerators
Sustainability
Culture
Schumpeter – creative destruction
Business incubators
Value Over Time
Performance measurement
Accrual accounting
Historical cost
Deprival value
Fair value
Creating shared value
Porter – CSR
Collective impact
Shareholder value
Time horizon
Financial return
