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DMC (Destination Management Company) - Coggle Diagram
DMC (Destination Management Company)
Definition
Incoming TTAA specialized in organizing events for Outgoing TTAA dedicated to events and foreing companies in a particular destination
Clients
Companies based abroad that contact a DMC directly
Venue finders (bridge between te final client and DMC)
Outgoing Foreign Travel Agencies
What is to be expected from them?
They are experts in the destination and they have all the rellevant contacts of the professional suppliers
A clients uses the services of a DMC to hire all services through one only contact
Excellent knowledge of the destination and the languages spoken there
Promptness when putting together a proposal
SITE INSPECTIONS: pre-visit that the clients do to the chosen destination before the event
What would you NOT request from them?
Flight tickets from origin to destination
Train tickets
Profit margin
Hotels: minimum 10% commission
Transportation, Tours & Official guides: 20%-25%
Activities, Catering, Venues & Entertainments: minimum 20%
Restaurants: between 15% and 25% rise above the menu proces
Marketing Actions
Contact a representative in the foreign destination
Design and book brochures
Business cards for each member of the dpt
Web page
Attendance to international fairs / tradeshows (IBTM World, Fitur, IMEX)
Negotiation with suppliers
Look for more representatives
Request for proposal (1st contact with client)
Transportation
Entertainment and speakers
Restaurants and Venues
Audiovisuals and lighting
Hotel recommendations
Special events and creative programmes
Meeting and conference management
BUDGET, HEALTH & SAFETY, DEADLINE FOR RESPONSES