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Chapter #7: Management and Leadership - Coggle Diagram
Chapter #7: Management and Leadership
Planning
Mission
Vision
Mission statement
Goals
Objectives
SWOT analysis
Types
Strategic planning
Tactical planning
Operational planning
Contigency planning
Decision making
Rational decision-making
Problem-solving
Leading
Styles
Autocratic leading
Participative leading.
Free-rein leading.
Organizing
Top management
Middle management
Supervisory management
Managerial skills
Technical skills
Human relations skills.
Conceptual skills
Controlling
Steps
Establishing standards
Monitoring performance
Comparing results against standards
Communicating results
Taking action
Customers
External customers
Internal customers