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Internal conflicts - Coggle Diagram
Internal conflicts
Staff
Remotivate the staff
by recognition
Give necessary skills to the staff in order to ensure good quality service
Trainings made by human resources team
Give appropriate salary in accordance to the job
Redistribute quantity of work to each employee
Contract more employee if there is an extreme quantity of work
Strong role of human resources to ensure that the staff is motivated
1 personal reunion with each employee every month th evaluate its satisfaction within the organization
Cost reductions
Invest in technology solutions to reduce costs
Look for renewable alternatives
Invest in better equipment in laundry service
Elaborate cost sheet to evaluate higher business expenses
Customers
Create promotions to loyal customers return
Discount of 10% if the customer return in the hotel during the following month
Evaluate satisfaction degree of each customer
Send an e-mail with a survey after the stay