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Communication skills for dummies - Coggle Diagram
Communication skills for dummies
Part 1. Honing your communication skills
Chapter 1. Grasping the finer points of great communication
Chapter 2. Knowing what you want to achieve
Chapter 3. Valuing different communication styles
Part 2. Being receptive to others
Chapter 4. Listening actively for total understanding
Chapter 5. Establishing rapport for effective communication
Part 3. Putting your mind and body into your message
Chapter 6. Choosing the right attitude
Chapter 7. Speaking with clarity
Chapter 8. Conveying messages through movements
Part 4. Managing communication challenges
Chapter 9. Getting yourself out of sticky situations
Chapter 10. Negotiating with finesse
Chapter 11. Communicating across cultures
Part 5. Communicating across distances
Chapter 12. Communicating successfully through technology
Chapter 13. Communicating over the phone
Chapter 14. Putting pen to paper for positive effect
Part 6. The part of tens
Chapter 15. Ten top tips for speaking face to face
Chapter 16. Ten essential tips for effective communication