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MANAGEMENT INFORMATION SYSTEM - Coggle Diagram
MANAGEMENT INFORMATION SYSTEM
BUSINESS PROCESS
Flows of material, information,knowledge .
Sets of activities, steps.
May be tied to functional area or be cross-functional.
Business can be seen as collection of business process.
Business processes may be assets or liabilities.
EXAMPLE of functional processes
Manufacturing and production. - Assembling the product
Sales and marketing. - Identifying customers
Human resources. - Hiring employees.
Finance and accounting. - Creating financial statements
THE ORDER FULFILLMENT PROCESS
Sales
Generate order
Submit order
Accounting
Approve credit
Generate invoice
Check credit
Manufacturing and production
Assemble product
Ship product
How Information Technology Improves Business Process
Increasing efficiency of existing process
Enabling entirely new process such as changing flow of information
System for different management groups
System for business intelligence
Management information systems
Decision support systems
Executive support system
Transaction processing systems
ENTERPRISE APPLICATIONS
Systems for linking the enterprise
Span functional areas
Execute business processes across the firm
Include all levels of management
Four major applications
Supply chain management systems
Customers relationship management systems
Enterprise systems
Knowledge management systems
COLLABORATION
Informal or formal (teams)
Growing importance of collaboration
Growth of professional work
Chnaging culture of work
Changing nature work
Short liver or long term
Business benefits of collaboration and teamwork
Investment in collaboration technology can bring organizational improments and returning high ROI
Benefits in productivity, quality, innovation customer services and financial performance.
Building a collaborative culture and business processes
"Command and control" organizations
No value placed on teamwork or lower- level partipation in decisions
Collaborative business culture
Senior managers rely on teams of employees
Policies, product , esign, processes, and system rely on teams
The managers purpose is to build teams
Tools and technologies for collaboration and social business
Wikis
Virtual worlds
Collaboration and social business platform such as enterprise social networking tools
Email and instant messaging