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POLC, information & decision-making - Coggle Diagram

- - - - Outcome
        
        Tailored solution
      - Characteristic
        
        Non-recurring
        
        Unique
  - - - Outcome
        
        Policy
        
        Rule
        
        Procedure
      - Characteristic
        
        Straightforward
        
        Simple
        
        Repetitive (Historical)
- - - - more complete information
      - more diverse alternatives
      - increases acceptance of a solution
      - increase legitimacy
    - - time consuming
      - pressure
      - ambiguous responsibility
      - minority domination
  - - - good employees stay
- - - - make accurate decision
        
        outcome is known
    - - estimate
    - - neither certainty nor estimate
  - - - external data
        
        logical thinking
    - - internal data
        
        insights, feelings