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Challenging Communication in Nursing - Coggle Diagram
Challenging Communication in Nursing
Patient in pain
-nurse often have a mistaken belief when the patient complain of pain, all they want is the emphatic listening.
Key strategy: show empathy
try to maintain a positive regard for the patient and take time to understand their life.
Timely delivery of information to the right people, at the right time
Lack of incident response to dangerous situations
impending natural disasters
active shooters
bomb threat
Quickly alerting employees and key stakeholders of infectious disease outbreaks, medical lockdown, evacuation, missing patients and more is difficult
Shift are not filled in a timely manner
Languange Barriers
some patients speak different languange
reducing patient satisfication
makes the communication ineffective
prevents message from being conveyed
using the words that other person dont understands
complicated medical terms
unfamiliar words
How to handle
speak clearly, slowly and audibly
explain information using words that patient can understand
nonverbal communication should match with verbal communication
some people use dialects
Safety on the Job
Safe patient handling
Safe needles
Self destructive
- human being self-destruct in all sort of way. All these client are likely to have in common is the inabilty to deal with the emotional pain in a healthy and constructive way.
key strategies: use motivational interviewing
COMMUNICATION BARRIER
PHYSICAL BARRIER
: physical environment can make a huge difference in successful communication
How to prevent effective communication
step 1 : closing the doors
step 2: keeping outside noises to a minimal level
step 3 : opening blinds are additional small practices to increase patient comfort
Step 4 : use strong bedside manner skill when to talk with patient
step 5 : a safe and comfortable environment facilities can constructive communication
SOCIAL BARRIER
how to overcome cultural barrier
-Know about patient culture
-Know about patient language
Customs can help nurses communicate v=clearly and avoid prejudice
Gender
Education
Religion
All drive human behavior
Age
PHYCHOLOGICAL BARRIER
lack of attention
Premature evaluation
Poor retention
Loss by transmission
Distrust
Emotions
the ways to help
providing patients with honest, evidence based information regarding the causes, effects and options for management of type disease
Supporting patient in understanding their own beliefs and the information provided to them
Supporting patients in the development of general self-management skills
LANGUAGE BARRIER
Some people use dialects
using the words that other person dont understand
complicated medical terms
unfamiliar words
How to handle
speak clearly , slowly and audibly
explain information using words that patient can understand
nonverbal communication should match with verbal communication
some patients speak different language
reducing patient satisfication
makes the communication ineffective
sents message from being conveyed