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Understanding Organizational Behaviour - Coggle Diagram
Understanding Organizational Behaviour
Foundations
:book:
Few Absolutes
Attitudes :frowning_face:
Ethical Dilemma :scales:
Consistencies
Levels of Analysis
:level_slider:
Individual :silhouette:
Organization
Group :silhouettes:
Basic Model of OB
Outcomes :check:
Processes :label:
Inputs :inbox_tray:
Contingency Approach :mag:
Purpose
:arrow_up: Organizational Effectiveness
Power Bases :speaking_head_in_silhouette:
Reward (Position)
Legitimate (Position)
Expert (Personal)
Charismatic (Personal)
Network (Relational)
Coercive (Position)
Applications of OB
Be aware of Generational Values
:older_man: :man::skin-tone-2:
Don't stereotype
:family:
Handling Conflict
Compromising
Mutually-exclusive goals
Lose-Lose!
Avoiding
Unimportant issues
Lose-Lose
Problem-solving
Win-Win
No opposition
Yielding
Wrong
Lose-Win
Forcing
Win-Lose
Emergencies
Negotiation
Positivity :smiley:
Address
Problems
Not Personalities
Ignore initial offers
Open :phone:
Trusting
Win-win solutions
Influence Tactics
Exchange :currency_exchange:
Silent Authority :zipper_mouth_face:
Coalition Formation :umbrella:
Ingratiation :smiley:
Hard Tactics :bomb:
Soft Tactics
Successful Influence Method
Rational Appeal
Decision Making Model
Weigh Criteria :scales:
Develop Alternatives :information_source:
Identify Criteria :pen:
Evaluate Alternatives :eyeglasses:
Define problem :closed_book:
Select Best Alternative :ballot_box_with_check:
Responses :phone:
Compliance :warning:
Resistance :forbidden:
Internalization :check:
Network Building :spider_web:
Team 10 Group Project
Movie Case Analysis
OB Topic: Teamwork
Don't oversimplify cultural values
:flags:
Individual Perspective
Personal Reflection
My Personality
Nature
Nurture
Both
Stable
Genetic Component
:
Self-evaluation :+1::-1:
Self-Esteem
Self-Efficacy
Locus of Control
External
Internal
Emotional Intelligence :<3::books:
Relationship Management :couple_with_heart:
Social Awareness :silhouettes:
Self-Awareness :yin_yang:
Better Role Awareness
Better at teamwork :soccer:
Resolve People Issues
Organizational Perspective
Types of Commitment
Affective (Emotional)
Normative (Obligation)
Continuance (Calculation)
Diversity
Organization as a member of society
International Clients/Suppliers
Reflects population :flag-ca:
New Ideas
New Perspectives
2 Types
Functional
Demographic/Cultural
Job Satisfaction :male-office-worker:
Productivity :computer:
Organization Citizenship :passport_control:
Customer Satisfaction
Job Dissatisfaction
Exit :no_entry:
Voice :speaking_head_in_silhouette:
Treat Employees Well
Loyalty
Neglect :frowning_face:
Culture
Invisible :see_no_evil:
Shared Values
Shared Assumptions
Visible :eye:
Artifacts
Stories :bookmark:
Ceremonies :tea:
Organizational Language :recycle:
Decor :bed:
Common Set of Goals
Motivation Theories
Needs-based
Process-based
Expectancy Theory
Responses to Reward System
:moneybag:
Social Cohesion :beer_mugs:
Shared Accountabilities
Size
Effectiveness (2-4)
Social Loafing
:timer_clock:
Efficiency (4-10)
Abusive Supervision
High Organizations Costs
High Turnover
Lesson
High Stress
Low Organizational Commitment
Low Performance
Psychological Abuse
Group of People
Effective Team
Composition
Knowledge
Skills
Abilities
Other Characteristics
