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Work Done, Data & Systems, AR (Followup), Operations - Coggle Diagram

- - - - JDHSV sends invoice to customer via Email (specific distribution list at a Project level)
        
        Follow-up Schedule
        
        0-30 Days Aged - JDHSV notifies customer via original distribution list (includes PM)
        
        31-59 Days - JDHSV notifies PM to escalate to Sr PM
        
        60-89 Days - PM Team escalates to BDM
- - - - Invoice
        
        Follow-Up Schedule
        
        0-30 Days Aged - KIONE notifies customer
        
        31-59 Days - KIONE escalates to SM/SOM
        
        60-89 Days - SM/SOM escalates to Reg Dir/BDM
        
        KIONE emails invoice based on Customer Contact specified by customer
        
        VestasOnline - Opportunity to post online for better customer visibility
- - - - 31-59 Days - LHNR escalates to Parts BDM
      - 60-89 Days - Parts BDM escalates to Sales Director
      - 0-30 Days Aged - LHNR notifies customer
- - - - 0-30 Days Aged - KIONE notifies customer
      - 31-59 Days - KIONE escalates to SM/SOM
      - 60-89 Days - SM/SOM escalates to Reg Dir