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DECISION MAKING PROCESS (7 STEPS) - Coggle Diagram
DECISION MAKING PROCESS (7 STEPS)
STEP 1:
Identifying Opportunities and Diagnosing Problems
The clear identification of opportunities or the diagnosis of problems that require a decision
An assessment of opportunities and problems will only be as accurate as the information on which it is based
STEP 7 : Monitoring and Evaluating
No decision-making process is complete until the impact of the decision has been evaluated
Managers must observe the impact of the decision as objectively as possible and take further corrective action if it becomes necessary
STEP 2 : Identifying Objectives
Objectives reflect the results the organization wants to attain. Also called targets, standards or ends.
Objectives can be measured on a variety of dimensions (monetary units, output per hour, % of defects, etc.) and whether the objectives are long-term versus short-term.
The quantity and quality of the desired results should be specified, for these aspects will ultimately guide the decision maker in selecting the appropriate course of action.
STEP 4 : Evaluating Alternatives
Determining the value or adequacy of the alternatives generate
Predetermined decision criteria may be used in the evaluation process
=> Quality desired
=> Anticipated costs
=>Benefits
=> Risks
=> Uncertainties
STEP 5 : Reaching Decisions
Decision making is commonly associated with making a final choice
Although choosing an alternative would seem to be a straightforward proposition, in reality the choice is rarely clear-cut
STEP 6 : Choosing Implementation Strategies
The bridge between reaching a decision and evaluating the results
The keys to effective implementation are:
=> Sensitivity to those who will be affected by the decision
=> Proper planning and consideration of the resources necessary to carry out the decision
STEP 3 :
Generating Alternatives
The alternatives can be standard and obvious as well as innovative and unique.
Once an opportunity has been identified or a problem diagnosed correctly, a manager develops various ways to solve the problem and achieve objectives.