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CAB AGGREGATOR - Coggle Diagram
CAB AGGREGATOR
Strengths
Live GPS Tracking, can be shared with a list of emergency contacts as well
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User Friendly Apps, available in all devices
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Estimated time for driver to arrive, price and trip time
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Resolution - Issue 2
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Customers calls are acknowledged and drivers suggested to opt for electric cars thus saving fuel costs
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Resolution - Issue 1
No hidden costs, Display the Fixed charge
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Resolution - Issue 3
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SMS sent/ automation triggering auto call to customer when the cab is nearing the location of transit
Ensure adequate and required notifications are sent out to customer and driver in a timely manner thus leading to lesser confusion/ cancellation
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