Quality Standards/Certifications, - Coggle Diagram
Definitions : :fountain_pen:
Certificates are awards formally recognizing excellence
Quality standards are defined as documents that provide requirements, specifications, guidelines, or characteristics that can be used consistently to ensure that materials, products, processes, and services are fit for their purpose.
Total Quality Management (TQM)
Integrated, principle-based, organization-wide strategy for improving product and service quality. by focusing on customer sutisfaction
The Main Principles are
Customer focus and satisfaction
MALCOLM BALDRIGE NATIONAL QUALITY AWARD (MBNQA) :star:
An award established by the U.S. Congress in 1987 to raise awareness of quality management and recognize U.S. companies that have implemented successful quality management systems
The award is the nation's highest presidential honor for performance excellence.
Awards are given annually in six categories. Manufacturing, Service Company, Small Business, Education, Healthcare and Non-Profit
ISO 900 Standards
A set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain an efficient quality system.
They are applicable to any industry whatever the size
Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services
Provides a process-oriented approach that teaches practitioners a methodology to select the right tool, at the right time, for a predefined project
Certified Manager of Quality/Organizational Excellence Certificate
Awarded to a professional who leads and champions process-improvement initiatives-everywhere from small businesses to multinational corporations-that can have regional or global focus in a variety of service and industrial settings
Certified Supplier Quality Professional Certificate
awarded to a professional who works with an organization's supply chain and suppliers to continuously improve performance of key system components (increase lifecycle, reduce scrap, improve repair processes) by implementing process controls and developing quality assurance plans.