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14 Effective Conflict Resolution Techniques - Coggle Diagram
14 Effective Conflict Resolution Techniques
don't be defensive
take a moment of reflection
be in the place of others
avoid to rush
take people seriously
avoid the blame game
establish an atmosphere of respect
let other explain there point of view
listen actively
begin statement with 'I'
make a big difference in conversation
mutual respect
give the other a pause to rethink
tame your emotions
calm down
reasonable manner
be rationnal
show you can compromise
be accomodate
avoid conflict
competitive strategy
acceptable agreement
don't badmouth someone to others
avoid to betrayed people
show trust and respect
don't take it personally
resolve difference in acceptable way
avoid personnel conflict
pay close attention to non verbal communication
body language
facial expression
eye contact
voice tonality
prioritize resolving the conflict over being right
you are not a victim
common good
know when to apologize and forgive
people make mistake
resilience
focus on the present, not on the past
the rule of 48 hour
don't bring the past conflicts to your present conflicts
use humor when appropiate
great technique to dissolve tension
don't make fun of other
be aware of sense of humor of others
remember the importance of the relationship