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emotional intelligence - Coggle Diagram
emotional intelligence
what is it?
ability to recognise and manage
self emotions
emotion of others
IQ alone is not enough
research supports leader emotional intelligence
Smart but unemotional leaders
are not affective
self-management skills
self awareness
individuals
deep understanding
emotions
strengths and weaknesses
needs and drives
not
overly critical
unrealistically optimistic
understand how feelings
affect them
affect others
affect job performance
self regulation
not bound by feelings
feels to advantage
why does it matter?
trusting
inclusive
motivation
effective leaders
achieve beyond expectations
sake of achievement
raise performance bar
deal with failure
strong passion
relationship-management
Social Skills
Culmination of emotional intelligence
leadership
wide network
common goal
ability to establish common ground
Empathy
Considering others' feelings
Why Empathy
Globalisation
Retaining talent
Reliance on teams
can it be learned?
Genetic component
product of the brain’s limbic system
feelings
impulses
drives
how it learns
Experiences
motivation to learn
extended practice
feedback
Takes long time to learn
Nurture components
EQ increases with age
requires a desire to learn