B207 TMA03
Building long term success R5eb6c26800ac115c43a12fe545957e06

operational risk Operational_Risk-512

change management Rb72d6899369a233b0d290b1e543c61ab

innovation R9c7195841da042a6f6f8b0b62cf853ca

quality improving improve-quality

employment relations employee-relations-background-and-featured-image

marketing Rfd5095b9ddd625da9d1b484a95e2d778

political context A-cartoonists-view-of-science-in-the-social-and-political-context-With-kind-permis

short, medium and long-term success

cycle of innovation

24/7 capitalism

sustainable innovation culture

stakeholder analysis

strategic thinking

political astuteness framework

inclusion

perspectives

gender and leadership

Maslow hierarchy of needs

Micro and Macro level analysis

relative power of employees

collective bargaining

employee participation

Trade Union

corporate social responsibilities

change leadership

Kotter's model

communicate the change

establish the guiding coalition

empower employees

reinforce gains

create a strategy and vision

initiate sense of urgency

implement new model in the culture

make short-term aims

five forms of phenomenon

Results - What?

Purpose - Why?

Person - Who?

Position - Where?

Process - How?

people and innovation

early adopters

late majority

innovators

early majority

laggards

seven key tools

scatter diagram

control chart

stratification

histogram

cause and effect diagram

checklist

pareto chart

Quality gaps model

cost of quality

external failure

prevention

internal failure

appraisal

sources

design

supply

environmental

customer

Operational Resilience Management

Ericsson risk mitigation model

take

reduce

transfer

avoid

share

risk assesment matrix

relationship marketing

internal marketing

4 levels of internal communication

crisis management

two-way communication

employee types

internal team peer

line management

project peer

internal corporate

agnostic

saboteur

champion

cynic

relationship life cycle

exploration

commitment

expansion

awareness

customer loyalty

beacon technology

Herzberg theory of motivation

Value value-png-free-download

life cycle

crisis managing framework

pre-conditions

crisis

post-crisis

trigger event

dissolution