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Long term Pyramids Success, negotiate - Coggle Diagram
Long term
Success
Politics
Analyse
Key players
Disaggregate
Influence
Identify
Interact
Understand
Actors
Interests
Values
Dynamics
Stakeholders
:crown:High power
High interest
:key: player
Low interest
Satisfy
:black_joker:Low power
High interest
Inform
Low interest
Minimal
Astute
Intuition
Recognise
Interests
Agendas
Read
People
Situations
Build
Alliances
Collaboration
Skills
Interpersonal
Tough
}
Soft
Personal
Self aware
Listen
Direction
Strategy
Horizon
Relationships
Negotiations :
Win/Lose
Us/Them
Conflict
Dominate
Lose/Lose
Both fail
No agreement
Bad feeling
Lose trust
Dissillusioned
Perspective
:bank: Economic
:scales: Legal
Hire/fire
Discipline
Promotion
Interaction
Between managers
Grievance
Bargaining
Problem solvong
Voice
Indirect
Representation
Union
Direct
Trust
Job satisfaction
Rewards
Shareholders
Value
:check: Proactive :check:
Create
Clusters
Value chain
Reconcieve product
Collaborate
Self-interest value
Societal
Economic
Denial
Deplete resources
Supplier viability
Customer needs
Extra cost
Externalities
Taxes
Penalties
Regulations
Pollution
{
:red_cross: IS NOT :red_cross:
Philanthropy
CSR
Sustainability
Governments
Stimulate
:goal_net: Set goals
Reporting
Social standards
Performance
Phase in period
Ecosystem
Failure
Legitamacy
Free loaders
Cost justification
Collective impact
Common agenda
Dedicated backbone
Shared measurement
Mutual reinforcement
Constant communication
Quality
Matrix
Action
Appropriate
Improve
A
Excess
B
Urgent
Importance
1 B
Critical advantage
9 A
Never considered
Performance
9 B
Consistantly worse
1 A
Consistently better
Perception
Responsiveness
Assurance
Empathy
Reliability
Tangibles
Satisfaction
External comunication
Customer expectation
Customer experience
Product specification
Managers perception
Cost
Appraisal (control) QC
Defects
External
Internal
Prevention (assurance) QA
Risk
Manage
Reduce
Likelihood
Controlability
History
Complexity
% change
Impression
Impact
Environment
Financial
Safety
Objectives
Public relations
Recover
Hazards
Technology
Human capital
Supply chain
Internal marketing
Benefits
Promote brand identitiy
Focus staff
Customer relations
Appropriate response
Practice
Empowerment
Information
Training
}
Abuse
Blame
Verbal
Break rules
Make rules
Opportunity
Returnaholic
Feedback
Staff
Moment of truth
:frowning_face: Disatisfaction
Unwilling
Unable
:smiley:Satisfaction
Accomodate
Special treatment
Made aware
Compensate
Interaction
Technology
Face :two: face
Live the brand
Creat value
Communication
Clarity
Two way
Strategy mgt
Project
Team
Corporate
Commitment
Awareness
Belonging
Understanding
Line
