Please enable JavaScript.
Coggle requires JavaScript to display documents.
Tma 03 - Coggle Diagram
Tma 03
Question 1
Part A 300 words
Insert table
Describe the table and describe the main ones
Describe stakeholder analysis
Part B 200 words
Quote Case Study
Suggest participatory actions
Use and quote both readings about empowerment
Question 2
Part A (operational management perspective)
Sources
Accidents
Very high impact
Unlikey - Could occur at some time
Sabotage
Organisational failure in probation period
Environmental (covid)
Possible boycott
Sexual harrassment
Failing technology
Describe operational failure, hazards, impact and likelihood
Question 3
Describe relationship marketing
Maximisng the lifetime of a customer definition
SDL
How it is run by the staff which leads to internal marketing
Customer value and customer satisfaction. Uber examples
How it links to SDL
Possibly the loyalty ladder