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1. Regarding the selected organization, compare knowledge management,…
1. Regarding the selected organization, compare knowledge management, information management, and business intelligence.
Organization: AMAZON
Information Management
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The Amazon Web Service
The web service allows customers to create the user accounts and personalize their profiles in order to improve efficiency within the transactions process on which can enable its users to access the Amazon platform.
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Knowledge Management
Modular content
Every page of products on Amazon were organized in easy-to-read sections and it also provide an additional detail but in the form of an option such as “click here” rather than a barrier to cross so that the customers can purchase whatever they want.
Subscriptions, alerts, and reminders
The Amazon’s system can remind its users for a particular products or services accurately without having them to open the Amazon apps every day or they can also join a subscription list for the regular updates in regards to the new arrival products or services.
Crowdsourcing
Amazon develop knowledge through providing the social features of customer-provided ratings, reviews, products images, as well as the analysis of what the products that the customers previously bought so that it can provide an awareness towards its users.
Business Intelligence
Quicksight
The service will pull in all of the data businesses have stored in Amazon's cloud from sources including Redshift, DynamoDB, Elastic Map Reduce stored in AWS's Simple Storage Service. The service will then generate graphs it thinks that users want, and suggest different variables that users should compare against one another
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Big Data
Uses Big Data gathered from customers while customers browse to build its recommendation engine. It is to help Amazon to predict what customers want to buy. Amazon may streamline the process of persuading customers to buy it. For example, by recommending various products instead of making customers search through the whole catalog.