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Globalisation in Tourism - Coggle Diagram
Globalisation in Tourism
Definition: Globalisation in tourism is the spread of goods, service and technology across national borders.
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Impacts of globalisation
Technology
- More flexible and cost effective reservation systems
- Seamless transactions or payment options etc.
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Ease of Travel
Decreased cost of travels make it easier for more tourists to reach their travel destinations, especially with the adoption of low-fare carriers which gives tourists of lower incomes more destination options
Internet Usage
- improve service quality
- direct communication with consumers, build relationships
- less intermediaries
- instant access to information
Benefits and challenges
Benefits
- Increased trade
- Increased employment, lead to increased income and contribute to economy
- Increased in investments to the industry
- Spread of new innovations and products
Challenges
- Loss of identity due to standardisation of products, losing competitive advantage
- Using of natural resources causes depletion, leads to environment degradation
- Loss of jobs (eg. companies venture their business overseas / hiring foreign workers)
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