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LEADER's EMOTIONAL INTELLIGENCE - Coggle Diagram
LEADER's EMOTIONAL INTELLIGENCE
emotional intelligence
emotional intelligence: the ability to recognise, understand and manage their own emotions and those around them.
need: effective leadership, therefore organisational success. emotional intelligence can me learned through long-term programs.
Self-management skills
self-awareness
deep understanding emotion, strengths, weaknesses, needs and motivations.
overly critical, unrealistically optimistic
understand feelings effect personal life and job performance.
self-aware individuals
speaks accurately about emotions
admits failure
recognise limitations & strengths
self regulation
not controlled by feelings
control feelings and use them to their advantage
why is it important? Leaders in control of their feelings are more likely to create trusting and inclusive work environments
Motivation
effective leaders
desire to achieve beyond expectations
they love the process of achieving
continuously raise performance bar
have a strong passion for what they do
relationship management skills
empathy
thoughtfully considering other's feelings along with additional factors when making decision
increasing reliance on teams
rapid rate of globalisation
social skills
managing relationships with others
influencing and encouraging people towards your/ manager direction
strong social skills
wide network within and outside organisation
easily establish a common ground with a diverse range of people
Learning emotional intelligence
genetic
part of the brain's limbic system governing feelings, impulses and drives
learns best through motivation, extended practice and feedback
takes longer to train limbic system, the emotional intelligence part of the brain, than neocortex governing analytical ability
nurture
emotional intelligence increases with diverse experience with people.
an increase in EI may come with age, but no guarantee