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Block 3 - Long-term Success - Coggle Diagram
Block 3 - Long-term Success
Management
Politics
Managing Political Context
Political Perspicacity
Strategic Thinking
Management of Stakeholder Relationships
Analysis
Stakeholders
Interest
High Interest
Key Player
Low Interest
Keep Informed
Power
High Power
Keep Satisfied
Low Power
Minimal Effort
Perspective
Societal
Organisational
Improving Performance
Importance-Performance Matrix
The Customer's Wants and Needs
Compare Performance against Competitors
Match performance against characteristics
Performance Scale and Importance
Crisis Management
Steps and Procedures
Assess
Acknowledge
Respond
Causes
Internal
Sabotage
External
Scandal
Shareholder Value
Accrual Accounting
Value Creation
Coporate Social Responsbility
Maximising Shareholder Wealth
Marketing
Benefits
Customer Loyalty
Trust
Cost Effective
Relationships
Partners Working together
Risk and Resillience
Hazards
Customer
Human Error
Supply
Organisational
Impact
Impact Matrix
Safety
Organisational
Environmental
Public Relations
Financial
Controlled
Importance of Quality
Sustainability
Quality Control
Quality Assurance
Customers Expectations Met
Cost
Appraisal
Prevention
Costs for Defects
Damaged Reputation
Measurement of Success
Profit
Gross Margin
Sales
Market Share
Customer Satisfaction
New Products
Employment Relations
Employee Empowerment
Employment vs. Employability
Employee Voice
Individual
Collective: Union
Human Resources Management
