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Business transactions - Coggle Diagram

- - - - :smiley: it contains all the information requested and publicity material and quotations as well
        
        the body of the letter should include
        
        reference to enquiry
        
        reply to a request
        
        :smiley: you give all the information requested :smiley:
        
        :cry: in case of negative reply, the letter contains a counteroffer
        
        1 more item...
        
        closing
        
        :smiley: thanks for the enquiry :smiley:
- - - - on many companies' websites e-enquiry forms are available so that customers may fill them to ask for general information
        
        if specific requirements are needed, customers should write a full letter
        
        if the buyer is a regular customer, enquiries may be made on the phone
        
        the body of an enquiry letter should contain
        
        source of information
        
        how and where information about the company have been found
        
        information about the buyer's company
        
        short self-introduction
        
        request
        
        2 more items...