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Long-term success - Coggle Diagram
Long-term success
Quality & improvement (all business functions)
Organisation's long-term viability
Business process improvement
Quality management
Peceptions-based quality models
Strategic improvement
Cost of quality
Quality systems
Quality control
Quality gaps model
Value & innovation
Criteria by functions
Criteria by stakeholders
Short-term creation
Long-term creation
Innovation strategies
Value vs. innovation
Innovation value chain
Idea generation
Conversion
Diffusion
Value player
Employment relations (HRM)
Perspectives
Regulation perspective
Legal perspective
Economic perspective
Employee voice
Substantive dimension
Procedural dimension
Employee inclusion
Employee participation
Opportunities
Empowerment era
Challenges
Change management (all business functions)
Long-term change management
Organisational change
Resistance change
Sustainable transformation
Sustainable transformation
Diffusion of innovation
Successful change management
Time & innovation
Medium term
Long term
Short term
Cycles of innovation
Sustainability
Creative destruction
Leadership (All functions)
Strategic leadship
Followership
Leadership vs. management
Motivation & leadership
Gender & leadership
Leadership form
Operational risk & resilience (Operations management)
Risk management
Risk analysis
Risk perception
Operational resilience
ORM
Risk mitigation
Risk assessment
Long-term marketing (Marketing)
Crisis management
Relationship marketing
Customer value & customer satisfaction
Comitment, trust, customer orientation
Customer loyalty
Service-dominant logic
Types of relationships
Business-to-business relationships
Transactional vs. relational strategies
Internal marketing
Brand identity
Customer value
Relationships with customers
Role & impacts of staff
Internal marketing communication
Critical service interactions
Unfair customers
Types of employees
Marketing measures
Number of new products
Relative price
Market share
Awareness
Customer satisfaction
Customer dissatisfaction
Gross margin
Distribution/availability
Brand equity
Sales
Profit/profitability
Customer equity
Politics of business
Political astuteness framework
Political context
Political analysis
Accounting for Values (Finance)
Shareholder values
Measurement choices
Historical cost
Deprival value
Fair value
Shared values