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MGF week 5(POLC) - Coggle Diagram
MGF week 5(POLC)
Planning
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Elements of planning
Goals (ends)
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multiple goals (financial, social, environenmental)
Stated goals (generally financial) v real goals (Environmental, social as they are subject to fluctuation)
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Organising
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Elements of organising
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Departmentalisation
formal grouping of jobs by function, location, product, process and customer
Chain of command
Chain of command consisitng of auhtority, responsibility and unity
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Formalisaiton
the degree to which jobs within an organisations are standardised and the extent to which employee behaviour is guided by rules and procedures
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Controlling
Definiton
The process of monitoring, comparing and correcting work performance
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The controlling process
Measuring
How to measure
A combination of approaches (i.e. personal observation, statistical reports, oral reports, and written reports)
What to measure
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Control criteria - employee satisfaction, turnover and absenteeism rates, budgets
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