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Hotel Management Strategies - Coggle Diagram
Hotel Management Strategies
The hotel as a production unit
Departmental organization
Production processes
Definition of facilities
Areas of operation
Reception area and floors
Functions and responsibilities
Front office / back office
Reservations and billing
Check-In / Check-Out
Organization techniques of the flooring department
Initiation of customer service at reception / concierge
Kitchen and Living Area
Organization of kitchen staff
Standard recipes and product purchases
Receipt of goods, inventories and cost control
Calculation of food cost. Sales price calculations
Banqueting, the buffet, self service techniques
Harmony of dishes and wines
Purchasing and Stocks Area
Definition of the purchasing market. Product definition
Quality standards, fixation and control
Purchase policy. Inventory management
Role of the purchasing department in a hotel company
Supply and inventory management
Commissary and Warehouse Area
Study of the winery in the different types of establishments
Wines and spirits
The concordance between dishes and wines
Inventory
Maintenance area
Properties and facilities
Laundry and lingerie
Coatings
Energy saving