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Coaching Programme - Coggle Diagram
Coaching Programme
Tier 1.CMI Award
Unit 3012V1 - Coaching and Mentoring for individual and team needs
Worth 6 credits - Total Qualification time is 50 hours including 20 guided learning hours
CMI does not specify the mode of delivery for its qualifications at Level 3; therefore CMI Centres are free to deliver the Level 3 qualifications using any mode of delivery that meets the needs of their Learners. However, CMI Centres should consider the Learners’ complete learning experience when designing the learning programmes
Assessment and verification
The criteria of the assessment of a CMI qualification will be to meet the assessment criteria detailed within each individual unit.
The primary interface with the Learner is the Assessor whose job it is to assess the evidence presented by the Learner. The Assessor should provide an audit trail showing how the judgement of the Learner’s overall achievement has been arrived at.
The CMI Centre’s assessment plan, to be agreed with the Quality Manager, should include a matrix for each qualification showing how each unit is to be assessed against the relevant criteria and which specific piece or pieces of work will be identified in relation to each unit. It should also show how assessment is scheduled into the delivery programme.
In designing the individual tasks and activities, CMI Centres must ensure that:
● The selected assessment task/activity is relevant to the content of the unit
● There are clear instructions given to Learners as to what is expected
● Learners are clearly told how long the assessment will take (if it is a timed activity), and what reference or other material they may use (if any) to complete it
● The language used in the assessment is free from any bias
● The language and technical terms used are at the appropriate level for the Learners
In addition to the specific assessment criteria in each unit, the Learner’s work must be:
● Accurate, current and authentic
● Relevant in depth and breadth
Word Count
The written word, however generated and recorded, is still expected to form the majority of assessable work produced by Learners at Level 3. The amount and volume of work for each unit at this level should be broadly comparable to a word count of 2000- 2500 words.
External Assessment
As part of our dedicated service, Chartered Management Institute (CMI) Awarding Body offers the opportunity
for all centres to have their Learner’s assignments externally assessed.
Some CMI Centres choose to send one assignment of the qualification to be externally assessed,
as it gives the Learner a CMI quality stamp, as it is marked and assessed by the Awarding Body.
This service provides CMI Centres with a simplistic, professional and cost effective way to get their CMI Learner’s work assessed
and certificated within a six week period. Please refer to fee’s guide for the actual cost.
Learning Outcome
Understand the impact on the individual and team needs
of the coaching process
Assessment Criteria
1.1 Identify the expected outcome of the coaching process on individual needs
1.2 Identify the expected outcome of the coaching process on team needs
1.3 Identify the performance improvements and changes expected from the individual and team at the conclusion of the coaching process
Learning Outcome
Understand the impact on the individual and team needs of the mentoring process
2.1 Identify the expected outcome of the mentoring process on individual needs
2.2 Identify the expected outcome of the mentoring process on team needs
2.3 Identify the performance improvements and changes expected from the individual and team at the conclusion of the mentoring process
Learning Outcome
Understand the individual and team knowledge, skills or behaviours
3.1. Describe current knowledge, skills or behaviours of the individual
3.2Describe current knowledge , skills or behaviours of the teams
3.3 Identify the gap between current and expected performance in knowledge, skills or behaviour of the individual
3.4 Identify the gap between current and expected performance in knowledge, skills or behaviour of the team
Learning Outcome
Understand the stages of a coaching process
4.1 Explain the stages of a coaching process to meet agreed individual or team needs
Learning Outcome
5 Understand the stages of a mentoring process
5.1 Explain the stages of a mentoring process to meet agreed individual or team needs
Unit Aims
This unit is about understanding what the individual and team need from coaching and mentoring and the construction of a suitable process to meet those needs.
Tier One PID Proposal
One modular self-learning programme.
• Introduction to what coaching is and how coaching can support performance and maximise potential within learners.
• How to start building a coaching relationship & identify when to have a coaching conversation with a learner.
• Introduction to effective coaching techniques to help learners take responsibility for their performance.
• Outline fundamental skills of coaching
• How to plan and prepare for a successful coaching session utilising the experiential model for coaching
• Recognising the difference of non-directive versus directive language
• Identify and recognise Powerful Questions
• What is Active Listening
• Engagement & Motivational Dialogue
CMI Centres are encouraged to use a range of methods to ensure that all the learning outcomes and assessment
criteria are met, and to enhance Learners’ development. Assessment methods can include:
● Case studies
● Role play
● Time constrained tests
● Examinations
● Assignments
● Reports
● Integrated work activities
● Viva voce
● Projects
● Presentations
This to be completed by Jo Poyser
Tier 2. CMI Cert
Employees to