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POLC - Coggle Diagram
POLC
Organising. (Arranging and structuring work to accomplish the organisation’s goals
The process of creating an organisation’s structure – the formal arrangement of
jobs within an organisation)
Elements of Organising:
Work Specialisation
- The degree to which jobs within an organisation are standardised and the extent to which employee behaviour is guided by rules and procedures
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- Degree to which decision making is controlled by a few v delegated to many
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- Number of subordinates a manager can manage efficiently and effectively
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- Line of authority extending from upper organisational levels to the lowest levels which clarifies who reports to whom
- Authority, responsibility, unity of command
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- Grouping of jobs by function, location, product, process, customer
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- Dividing work activities into specific job tasks
Controlling
The process of monitoring, comparing and correcting work performance
The Control Process
- Measuring
- A combination of approaches (i.e. personal observation, statistical reports, oral reports, and written reports)
increases both the number of input sources and the probability of getting reliable information
What?
- More critical to the control process than how we measure
- Control criteria – employee satisfaction, turnover and absenteeism rates, budgets
- Objective and subjective measures
- Taking managerial action
- Correct actual performance
- Immediate corrective action corrects problems at once to get performance back on track (short
term)
- Basic corrective action looks at ‘how’ and ‘why’ performance deviated prior to taking corrective
action (long term)
- Revise the standard – goal may have been too high or too low
- Comparing
- Acceptable range of variation
- Deviations that exceed this range become significant and need the manager’s attention
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Planning
Planning comprises of the establishment of goals and plans and delivers many benefits to organisations.
Planning is:
- Defining the organisation’s goals
- Establishing an overall strategy for achieving those goals
- Developing plans to integrate and coordinate activities
- Concerned with both ends (goals) as well as means (strategy)
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