• Curiosity. The operations auditor must be interested and curious about all operations. When you review an operation, you should ask yourself: What are you doing? Is it necessary to do this? How does it fit in with the rest of the business? Will the work be duplicated? Is there a way to do it, easier or cheaper?
• Persistence. Do not proceed until you are sure you understand the situation. Tests, verifications are applied, or it is proven in any other way that things are actually done as ordered or how they should be done.
• Adaptability. Because your work takes you to know all areas of the company, you should feel comfortable in different environments. For example, you must be able to quickly and easily adapt to the forms and language of the production, engineering, and advertising departments and improve your ability to deal with all personnel in your field.
• Constructive. Do not consider mistakes or deficiencies as the end of your study. You should ensure that repetitions are avoided rather than emphasizing mistakes. Consider the deficiency as an improvement guide for the future.
• Business Sense. You must look at everything from the perspective of the effect on the effectiveness and profit of the business operation. When evaluating a particular area, you must keep in mind the interface of the operation with others and its relationship to the business as a whole.
• Cooperation. You should view yourself as an advisor to the business, not as a rival or critic of those you deal with. Work with them, consult them, and review their recommendations. Your interest is to improve business operations rather than being congratulated for discovering errors.