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What is Twilio
Software Applications meets Communications Systems, sits in the middle. When communications and software are combined then this is the product of Twilio
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AI chatbots, doordash service (online food ordering service)
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Interest in recent Twilio Stock (Huge surge recdently with interest from investors. Turned over quarter revenues of over 50% despite Covid. Company growing 30% to 50% yearly
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Recent Aqquistions
SendGrid, a Denver, Colorado-based customer communication platform for transactional and marketing email,
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Ytica, a Prague, Czech Republic-based speech analytics firm
How they operate
Twilio must pay infastructure providers such as AT&T to offer their services to be hosted on associated platforms: this in turn eats at their margins
Twilio is not for the small business that is not building its own tech, it's for firms with tech expertise who want to build custom solutions.
This is not stop gap because their branch into forms of communications with WhatsApp, emails and others have allowed others areas of their services to flourish
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Twilio Services
Using Twilio’s REST API
The Twilio REST API allows you to query and manage meta-data about your account, phone numbers, usage, and access tokens. Learn the basics of working with Twilio’s APIs.
Twilio Messaging API
The Twilio Messaging API makes it easy to send and receive SMS and MMS messages as well as query meta-data about text messages such as delivery status, associated media, and leverage tools like Copilot to manage your messages globally at scale.
Twilio Voice API
Twilio's Voice API makes it easy to make, retrieve, control and monitor calls. Using this REST API, you can make outgoing calls, modify calls in progress, and query metadata about calls.
Twilio Autopilot
Build, train, and deploy AI bots, Conversational IVRs, and Alexa skills using natural language understanding and machine learning.
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TwiMlL
TwiML is a set of instructions you can use to tell Twilio what to do when you receive an incoming call or SMS.
Twiilio Studio
Twilio Studio is a visual interface to design, deploy, and scale customer communications.
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