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marketing cm brisbane - Coggle Diagram
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Definition 1 - Case management is a collaborative process in human service delivery that generally involves stages such as: assessment, planning, implementation/facilitation, monitoring, and transition. Service delivery is aligned to the client’s unique goals and needs. Additionally, case management aims to structure supports and services in an efficient and cost-effective manner.
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Definition 2 - Case management can be defined as a holistic approach to human service delivery that aims to respond not only to each client’s unique needs, but also to empower the client through enhancing their autonomy and independence in daily life.
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