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Hospitality trends 2021 - Coggle Diagram
Hospitality trends 2021
4 E's Experience Exlusitivity Engagement Emotion
Shift in suppliers
Sustainable suppliers
Higher costs
Local suppliers
Customer Journey
Reviews
Personalization
Digital
Human and spirital values
Stronger engagement
Matching value and price
Creation of communities
Technology
Transportation
Different cultures
Greater variation
Easier accessibility
E-Mobile
Accessibility
Comparability
Transparency
Globalization
Demand will dictate supply
Competition
Unique products
Global suppliers
Cultural awereness
Greater menu options
New products
Respect
Merging of different groups
Different promotion strategies
Bigger target groups
The internet
Communication
Subscriptions
Social Media
OTA's
Contractors
Partnerships
Co-creation
Climate change
Social awereness
Collaboration
Social responsibility awereness programs
Recycle Reuse Reproduce
Sustainable awards
Green Globe
Sustainable development
Vegan
Green energy
Ecological
Generation X & Y
Virtual & Augmented reality
QR Codes
Unlimited entertainment
Content accessibility
Niche market
Value proposition
Better relationship with guests
Increased referrals
Solo travellers
Planning in advance
Late spring- early summer season
Social events