Questions for Monolith onboarding processing - Coggle Diagram
Questions for Monolith onboarding processing
What are the humans processing?
70% of applicants
Why are they only doing this amount? Why are we not at 100% being processed by the system?
Is it a performance thing?
Is it a reliability/trust issue?
Do we need to have a minimum number of applications processed by human eyes?
70% of the application
Do the humans do any checks on what the system is doing?
What is the error rate?
What is being currently processed? KYC, AML? Risk engine?
How many applications do we currently process per day?
How many of these humans do we have working on it?
Are they perm roles?
Possible to have it done nearshore?
What is our current drop-off rate?
How many applications are we getting per day? Ie what do we NEED to scale to?
What is the requirement from compliance?
What does good look like?
Are we doing more than we need to? What is the bare minimum required?
What are our current costs?
Cost of acquisition?
How do we make money?
How does 30 x 2hr = 1 day?
On average 15-20mins?