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BDR, System access requests - Coggle Diagram
BDR
Ways of
working
Quarterly
Business
Review
Resources request
Up to us how we run it
Ie. 2 week planning structure
Team
backlog
Jess takes
idea to NGLT for
endorsement
Concept canvas
Trial canvas
Service design (Ops)
Product approval
form prior to
Go Live
PIR
Decision point
(Pause, test scale)
See NextGen
central confluence page
NextGen backlog
NextGen operating model
Showcase material
Targets, canvas's, metrics,
Product approval template
Other BDR
variations
Ausgrid
Next step (after BRDR handover)
how to productize and take to other networks
Jemena
Samsung
Parked
Trial
Trial info
Dates
Operational process "handbook"
(people process system)
Process map - DR Process for scale up
Frontline training videos
iKnow knowledge management
Product
Resi BRD
40,000 custs
Business BDR
70-100 custs
Same system as resi / used C&I tariffs
Sold via "Diamond team"
Re-engage / re-sign custs
Arena funding $9.8m
3 years, 2017-2020
SA VIC NSW
Next steps /
work in
progress
Business BRD
Need to
recommend
what to do
Option 1 Scale
Option b - Which vertical
this provides value to
Option C - can it.. Analytics
Next steps:
Sadiha / Trish
Collecting cust
verbatims
Came up with 9 question
a call centre agent will call custs
Resi BDR
IT system
Jon/IT engaged - Email with list of opportunities
Frontline KM
updates
Domestic violence
Section that splits the diff
Types of products under
Power Response umbrella
Operations team have work backlog
How do we cut up responsibility for next gen and cust
We've had endorsement to scale
(see which point on Trial canvas process)
List of trial
findings /
actions
Opt in / opt out,
How to be more
targeted.
Xinyu legal engaged
Analytical work (Amelia Salihe)
segmentation, targeting, commercial
System access requests
Visio
Project
iKnow
Success Factors
Power BI