INDIAN RAILWAY
Travel Class (Train)
Passenger Interactions
Travel Class
Rail Infrastructure
Ticketing
Station Categories
Boarding
Departure
Reserved class
Unreserved Class
Objectives
Primary
Secondary
Passenger Services
Freight Services
Primary
Travel
AC Tier
Chair Car
1st Class
AC
Non-AC
2 Tier
3 Tier
Second Sitting
Onboard Services
Sleeper
LInens
Comfort
Sanitation
Food & Sancks
Safety
Hassle-free Ticketing
Vision
Nation-wise Growth
Platform Services
Safe Travel
Efficient working
Affordability
Consumer-focus
Luggage Sanitization
Environmentally Sustainable
Inclusive development, both geographically and socially
Strengthening national integration
Large-scale generation of productive employment
Environmental sustainability
Connecting Regions, Communities
Tourism
Pilgrimage
Job Opportunities
Waiting room
Drinking Water Stalls
Platform Vendors
Railway Infrastructure
Outside
Trains
Railway lines
Buildings (Departments)
Equipment
Sanitization Cell
Engine
Coaches
compartments
Washrooms
Berths
Electrical Equipements
Centralised AC
Passenger Types
Citizens of India
Age group
0-4 (no fare)
18+
Senior citizens (concession upto 50%) male 60 yrs, female 58 yrs
5-11 (half/full fare)
Gender based
Travel purpose
Short/daily travels
Long distances/tourism/visit
Specially Abled
Global travellers
Climbing up the Stairs
Baggage
Kids
Overhead luggage racks
Platforms
Displays
Digital
Manual
Utility Rooms
Waiting Rooms
Cloak Rooms
Dormitories
Employ Cells
Control Rooms
Luggage Storage Rooms
Retailers
General
First Class
Sleeper & Second class
Private
Offline Booking
Washrooms
Electrical Equipments
Berth
Tables
Chain
Middle Berth handling
emergency windows
Baggage
click to edit
Online Booking
Form fill-up
Queue Formation
charging boards
rest room
passenger helpline service
genral/ unreserved
department for different categories like ladies, handicap
reserved passenger (reservation based) like railways staff, govt. employee, officers, leader
prevent from economical hazards
residential benefits
accessibility for all class people
stands for eating, reading
doors, windows, emergency windows
safety
alarms
emergency windows
chain for emergency break
toll free no. (for any complain)
grp (govt.railway police)
time saving
special train
holders
two types of window cover (glass, opaque)
Journey Touchpoints
Ticketing
Entering The Platform
Boarding
Journey
Departure
Arrival
(to the destination)
Exit
Getting the ticket confirmed
Ticketing centres (PRS)
Online Ticketing
Carrying luggage
Through Agents
Ticketing Centers in Station
IRCTC Apps
3rd Party Applications
Display of Train Information
Display of the Coach number
Display of seat Number on the train
Listening to anouncements
Ticket Lines/ Booths
Stations/Tables to fill Ticket Booking Form
Siren of the Train
Waiting Area
Crossing platforms
Announcements
Form Collection Area
Taking stairs
Walking long distances
Normal Booking
Tatkal Booking
Ladies
Luggage Management
Crossing over the Bridge
Purchasing platform ticket
Waiting to be received
Cab Drivers
Relatives
Escalator
Finding a public Transport
Ticket Information
Finding the exit point
Train Infra while boarding
Scanning the luggage
Passing the security check
Ticket List
Senior Citizen/Lower Berth
DIvyang
Premium Tatkal
Inquiry counter
Enquiry Counter
Interior of the Coach
Train Class
3AC
2AC
2S
CC
1AC
SL
General
Seats
Electricity
Putting luggage into the scanning machine
Mirror
.
.
Windows
Water bottle and magazine pockets
.
.
Taking Luggage out of the machine
click to edit
Through stairs
Through straight paths
Through lifts
.
.
Lifts
Through escalators
click to edit
Train Timings
List of Passenger (Age, Gender, Berth, Seat No)
PNR
Train Number and Name
Type of Ticket
RAC (Reservation Against Cancellation - half/full berth)
WL (Waiting List
CNF (Confirmed)
GNWL (General Waiting List)
AC
Non- Ac (sleeper coach)
PQWL (Pooled Quota Waiting List)
RLWL (Remote Location Waiting List)
Comfort
TQWL (Tatkal Waiting List Tickets)
Verification of ticket and Passenger
Pantry
Sanitation
Linen Management
Safety
Waiting for train
Purchasing at platform
Stalls
Vendors
purchases done with cash or card
Interacting with other passengers
Sitting on bench at train station
Food
Snacks
Water
Beverages
Books / Magazines
Water bottles
General coach
chair car
Ramps
Water dispenser
Infrastucture
Arrival Time and Station
Dep Time and Station
Bridge connecting platforms
Escalator
Stairs
Types of Forms
Entry / exit points
General Booking
Tatkal Booking
Security check
Dispensers
Ixigo Trains
Locate My Train
journey
non A.C
sleeper
general
A.C
chair car
sleeper
AC 3 tier
AC 2 tier
AC 1 tier
Goibibo
MakeMyTrip
IRCTC Rail Connect
RailYatra
ConfirmTkt
Where is my Train
NTES (CRIS)
Yatra
general
reserve coach
Comfort
Hygiene
Safety
Searching For Hotel Accomodation
Restaurant
Train number
Train name
Stairs while boarding