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Giving Feedback Effectively, engaged employees work more productively,…
Giving Feedback Effectively
Why is Feedback so crucial?
Setting the scene for constructive feedback
Techniques for giving and receiving feedback
Elements of constructive feedback
clear
specific
given in a timely fashion
non-judgmental
actionable
Making your feedback effective using a simple feedback framework
Situation behavior impact (SBI) model
ensures that you hit the five elements of constructive feedback
How to to receive feedback
listen attentively
repeat only what you
heard
ask for specifics
show appreciation by saying "thank you"
you ask if (and when) you can check back
engaged employees work more productively
energize employees to perform at their peak
setting clear expectations for your employees
let your people know explicitly what they control
feedback must be specific to behavior
Ximena Flores Fregoso 3E
