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CHAPTER 7 : VIRTUAL COMMUNITIES - Coggle Diagram
CHAPTER 7 : VIRTUAL COMMUNITIES
Virtual communities - a virtual gathering place for people and business that does not have a physical existence.
Social Networking Sites
Web logs (Blogs)
Microblogs
Participatory journalism
Location-aware mobile social networks
Business uses of social networking
Opinions and discussion on decision making still evolving in social media.
Social media engagement can provide much more information about customers and potential customers.
Companies can interact with customers with various different ways.
Social shopping sites
Idea-based social networking
Virtual leaning networks
Open-source software
Revenue model for social networking sites
Advertising-supported social networking sites
Mixed-revenue and fee-for-service social networking sites
Fee-based social networking
Microlending sites
Crowdfunding sites
Mobile commerce
Voice calls
Send and receive text messages
Communicate over the Internet
Access satellite geographic positioning service
Doing business online using mobile devices called mobile commerce (m-commerce)
Applications
mobile phones
tablet device
mobile device operaring systems
mobile apps
mobile payment apps
Online auctions
Types of online auction
Auction basics
First-price sealed-bid auction
Dutch auction
Reverse auction (seller-bid)
Double auction (open-outcry)
Dpuble auction (sealed-bid)
Online auction and related business
General consumer auction
Specialty consumer auctions
Business-to-business auctions
Consumer reverse auctions
Group shopping and coupon sites
Business-to-business reverse auctions
Auction-related services
Auction escrow services
Auction directory and information
Auction software