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Execution - Coggle Diagram
Execution
Mbox
Increase close rate
Lead/Deal/Support case tracking = No idle conversation
Executive summary of all chats in single dashboard
Agent performance evaluation
Magnus
Channel performance tracking (online&offline)
Purchase & Ads linkage
Enable ads management to be optimized with advance Conversion mode
Marketing automation
Segment
Segment broadcasting (Higher relevance/Lower cost)
Progressive segmentation with Survey feature
Dynamic & personalize menu for each segment
Reward
Find Customer Lifetime Value
Set target Cost per Acquisition
Decrease churn rate
Increase purchase frequency