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Using the Balanced Scorecard as a Strategic Management System - Coggle…
Using the Balanced Scorecard as a Strategic Management System
Balance Scorecard
financial measurements
Three perspectives
customers
internal business procesess
learning and growth
New management processes
1.- Translating the vision
2.- communicating and linking
3.- Business planning-enables companies to integrate their business and financial plans.
4.- Feedback and learning
Long term strategic objectives
Vision and Strategy
customer
financial
internal business process
Learning and Growth
Translating te vision
Communicating and Linking
Linking rewards to performance measures
Business Planning
Feedback and Learning