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ISO 9001 & 14001 - Coggle Diagram
ISO 9001 & 14001
ISO 9001
The ISO 9001 standard is an international standard that focuses on customer satisfaction, the ability to provide products and / or services that meet the internal and external requirements of the company in an effective way to control and improve their performance, lead them towards the efficiency and excellence of your products, as well as achieving the optimization of customer service.
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Quality management means what the organization does to ensure that its products or services satisfy the customer's quality requirements and comply with any regulations applicable to those products or services.
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ISO 14001
It is an international standard that allows companies to demonstrate the commitment assumed with the protection of the environment through the management of the environmental risks associated with the activity carried out. By assuming environmental responsibility, in addition to reducing the environmental impact from its activity, the commercially sustainable image of the company is projected and reinforced.
ISO 14001 certification is based on the PDCA (Plan-Do-Check-Act) cycle methodology and uses familiar management language and terminology, presenting a number of benefits for the organization, in particular:
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ISO 14001 assists in the identification and management of environmental risks associated with the internal processes of the activity carried out by the organization.
This standard identifies requirements for effective risk management, considering the prevention and protection of the environment, legal compliance and socio-economic needs.
It is an essential tool for companies and organizations that want to gain greater trust from customers, employees, the community and society as a whole.
This vote of confidence comes from the voluntary demonstration of commitment to continuous improvement of environmental behavior.