Please enable JavaScript.
Coggle requires JavaScript to display documents.
Building Long Term Success - Coggle Diagram
Building Long Term Success
Innovation
Incubators
Accelerators
Cycles
virtuous
vicous
product life cycle
business cycle
Politics
values and interests
power
institutions
context
organisational perspective
societal perspective
games
stake holder analysis
Main stake holders
power v interest matrix
interests
Astuteness skills
Reading people and situations
Building alignment and alliances
Interpersonal
Stratigic direction and scanning
Personal
Employee relations
negotiation
bargaining
group problem solving
grievence
management
outcome
win - lose
lose - lose
win - win
voice channels
indirect
unions
ensure rights and H&S
posative expression
productivity
performance
job design
ensure voices are still being heard
non union
direct
linked to
enhanced individual employment outcomes
better industrial relations climate
job satisfaction
regulation
inclusion
colab with management
more efficienrt
more productive
mor eempowered
participation
decision making
influance
input
Empowerment
Organisational involvement management
productivity
collaboration
flexability
Job involvement managemrnt
flexability
direction
High Invovment Management
Change
Implement
Have the unit do the work
Create a core team
define the goal
Begin witt 1 unit
Scale the initiative
Resistsance
communicate the change vision
empower employees for broad-based action
develop a vision and strategy
generate short-term wins
create the guiding coalition
consolidate gains and produce more change
establish a sense of urgency
anchor new approaches in the culture.
Management
tools
control
HRS
finances
mechanisms
prosses
Leadership
faster
smarter
drive
efficient
Quality and Improvement
Costs
internal costs of defects
external costs of defects
appraisal
prevention
QA (quality assurance)
proactive
meeting customer expectations
QC (quality control)
reactive
fulfill product/service quality requirements
Tools
scatter diagram
Pareto chart
control chart
cause and effect diagram
histogram
stratification
Quality Management Systems
credability - external assesment and varification
focus on application rather than development
external expertise and system develpment
6 Sigma
importance-performance matrix
performance
match outcome
appropriate
improve
excess?
urgent action
importance
Operational Risk
Terms
Risk Perseption
Risk management
Risk Analysis
Risk Assesment
Impact
reputational
Operational
Finanacial
Physical
Likelyhood
Hazard
human capital
technology
supply chain
customers
organisational
Risk
Risk Matrix
risk mitigation
Relationship Marketing
Lifecycle
awareness
exploration
expansion
commitment
dissolution
indicators
behavioural indicators
economic indicators
psychological indicators
B2B Relationships
Internal Marketing
comunication
internal team peer
internal project peer
Line management
internal corporate
Unfair Customers
rule breakers
rule makers
blamers
oppertunists
verbal abusers
returnaholics
Types of Employees
Brand Agnostics
Brand Cynics
Brand Champions
Brand Saboteurs
Measuring Success
Key Measures
Marketshare
Awareness
Awareness
No of New Products
Gross Margin
Relative price
Sales
Customer satisfaction
Profit/profitability
Customer dissatisfaction
distribution/availability
other measures
brand equity
customer equity
