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Transformation, Point B, Transform Beliefs Data, RCA, Measures, Support…
Transformation
Point B
Right People Doing the Right Things
Accountability To Results
Successfully Manage Self and Others
Growth Mindset
Transform Beliefs
Data, RCA, Measures
Financial
Customer
Operations
Employees:
Support Beliefs
Workflow
Operational Excellence
Risk Management
Structures
Org Design
Competency Frame
Rewards
Systems
Performance Management
Development
Pay Determination
Succession
Practices/ Shared Mindset
Language
Way of Doing Things
Goals
Build High Performance Culture
Become Independent/Standalone BPO
Driver:
Airtasker Customers
Equity
Point A
OUTCOMES:
Increased ROI
Performance Focused
Maturity