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Consumer and Financial Decisions - Coggle Diagram
Consumer and Financial Decisions
Nature of Commerce
How Individuals Make A Decisions
Spend or save
What to Buy
Choosing Where to Buy
Range of Location
Mail Order
Online Shopping
Types of Retail Outlets
Convenience store
Specialty Store
Discount variety store
Factory outlet
Department store
Supermarkets
Local, region, global
Locally
Regionally
Globally
Different Payment Options
Cash
Credit
Store credit
Paypal
Electronic Funds Transfer
Direct debit
Cheque
Lay-by
Afterpay
Key Factors Affecting Consumer Decisions
Customer Servie
Price
Convenience
Marketing
Gender
Age
Disposable Income
Environmental Considerations
Social Media
Cultural Factors
Consumer Protection
False and Misleading Advertising
1.
2.
Referral Selling
Unordered Goods
Special Prizes
Get rich quick schemes
Pyramid Schemes
Features of a Contract
Offer
Acceptance
Conideration
Rights and Responsibilities of Consumers
ACCC
ASIC
Consumer guarantees
Organisations That Provide Assistance
State Government
Ombudsman
Federal Government
Independent organisations (CHOICE)
Media
Consumer Redress
Remedies and their outcomes
NSW Fair Trading
NSW Civil and Administrative Tribunal
Financial Management
Importance of financial management
Consequences of poor financial management
Importance of Long Term Financial Strategies
Superannuation
Effective Financial Management
Budgets
Savings plans
Superannuation
Addressing Financial Difficulty
Personal Loans
Alternative Payment Plans
Seeking Support
Impact of Technology on Consumer Decisions
Barter
Money
Smartphone apps