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CONTACT CENTER AND BPO, VOCABULARY, CAPACITATES, LEADER COMPANIES,…
CONTACT CENTER AND BPO
VOCABULARY
BUSSINES = NEGOCIOS
COLLECTING = COBRANZAS
CALL RECORDING= GRABACION DE LLAMADA
CUSTOMER = CLIENTE
COLLECTING =COBRANZAS
CAPACITATES
EMPATHY =EMPATIA
CUSTOMER SUPPORT = ATENCION AL CIENTE
PATIENT PERSON = PERSONA PACIENTE
PEOACTIVE PERSON = PERSONA PROACTIVA
FOCUS = CONCENTRACION
LEADER COMPANIES
UNISONO
TELEPERFORMANCE
KM2
ATTENTO
CONCENTRIX
OPERACIONAL AREAS
CALL CENTER= CENTRO DE LLAMDAS
SALES= VENTAS
MEDICALAPOINMENTE= CITAS MEDICAS
SURVEYS = ENCUESTAS
TECHNOLOGY = TECNOLOGIA